Shipping and dangerous goods

Air transport of lithium batteries is capped at 100 watt-hours per battery. Our smallest product, the Home Inverter 1.3, is 1,280 watt-hours — thirteen times that limit. No pack we make can legally travel by air, and the parcel networks that quote instant rates are air-fed.

So we ship by road, as Class 9 dangerous goods, through carriers licensed to carry them. Freight is quoted from a zone rate card against chargeable weight, with a dangerous-goods handling surcharge and a per-zone minimum.

Six zones: Gujarat, West, North, South, East, and the North-East with Jammu & Kashmir and Ladakh. The rate is a function of the zone and the chargeable weight, which is the greater of actual gross weight and volumetric weight at the road divisor.

Consignments above 200 kg chargeable are a part-load or full-truck booking rather than a parcel. We quote those per consignment instead of computing a rate we would then have to correct.

The packing slip carries the UN number (UN3480 for a standalone pack, UN3481 where it is packed with equipment) and the Class 9 marking. The consignment note carries the dangerous-goods declaration you accept at checkout.

Consignments above ₹50,000 need an e-way bill. We raise it and share the number and its validity before the vehicle leaves.

Rates assume ground-floor delivery to a vehicle-accessible address, with unloading by the consignee. Cranes, hydraulic tailgates, lift access and on-site movement are quoted separately — a 1,060 kg cabinet does not come off a truck by hand.

Inspect the outer packaging before you sign. Note any damage on the carrier's copy. Do not charge or open a pack that arrives damaged; photograph it and call us.